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PromptDesk AI

Multi-model assistant with streaming answers and memory.

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The challenge

Support agents answered the same 40 questions every day.

The HN Group solution

An AI assistant trained on their knowledge base with streaming replies.

Technical features

  • Streaming answers
  • Knowledge base
  • Conversation memory

Technology stack

  • AI Gateway
  • React
  • Edge Functions

Impact & results

First-response time cut from 4 hours to 30 seconds.

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